Privacy policy

Last updated: 27 April 2026

This Privacy Policy explains how Herdina, operated by Blomsköld Kreativt (organisation number 937 408 439 MVA), collects and processes personal data when you use herdina.no or purchase our products.

Data controller:
Blomsköld Kreativt
Organisation number: 937 408 439 MVA
Email: info@herdina.no
Website: Herdina.no

1. Personal data we collect
When you visit our website or place an order, we may collect:

• name

• address

• email address

• phone number( if provided)

• business name (if provided)

• payment information (processed by payment providers)

• IP address

• order history

• customer service communication

When ordering personalised products, we also collect:

• text submitted for personalisation

• other information voluntarily provided in the order

This information is used solely to produce and deliver your order.

We also collect technical usage data such as:

• pages visited

• session duration

• interaction with the website

• browser and device information

2. Purpose of processing
We process personal data to:

• deliver ordered products

• produce personalised items

• process payments

• send order confirmations

• provide customer support

• improve website functionality

• prevent fraud and misuse

• comply with legal obligations

Your data will not be used for other purposes without your consent.

3. Legal basis for processing
Processing is based on:

• performance of a contract

• legal obligations

• legitimate interests

• consent (cookies and newsletters)

4. Third-party processors
We share necessary personal data with:

• Wix.com Ltd. (website platform and hosting)

• Gelato (production and fulfillment of personalised products). To produce and deliver your order, necessary details such as name, delivery address and personalisation text are shared with Gelato.

• Stripe, Vipps, and PayPal (payment providers). Payment information is handled securely by these providers.

• Google Workspace (customer communication)

• Usercentrics (cookie consent management)

All processors act under data processing agreements.

5. Newsletter and marketing communications
If you subscribe to our newsletter, we use your email address to send updates, offers and product information from Herdina. Processing is based on your consent. Newsletters are sent through Wix.

You may withdraw your consent at any time via the unsubscribe link or by contacting info@herdina.no. Data is stored as long as you remain subscribed.

6. Data retention
Personal data is stored only as long as necessary. Accounting-related information is retained for up to 5 years as required by law. Personalisation data is deleted or anonymised once production and delivery are completed unless further storage is required for customer service or legal obligations.

7. International data transfers
Some service providers may process personal data outside the EU/EEA.
In such cases, appropriate safeguards such as Standard Contractual Clauses are used.

8. Cookies and analytics tools
We use cookies to:

• ensure website functionality

• analyse traffic and usage patterns

• improve user experience

• personalise content and marketing

• store consent preferences

The website may use analytics tools such as Google Analytics to collect statistical information about how visitors use the site, including pages visited, session duration and navigation behaviour.

If marketing tools such as Meta Pixel are used, these may help measure the effectiveness of advertising and display more relevant advertisements on other platforms.

The legal basis for this processing is your consent. Consent is managed through the Usercentrics consent banner, and you may withdraw or change your consent at any time.

9. Your rights
You have the right to:

• access your personal data

• correct inaccurate data

• request deletion

• restrict processing

• object to processing

• request data portability

Contact:
info@herdina.no

You may also lodge a complaint with your local data protection authority.

10. Changes to this policy
We may update this Privacy Policy when necessary. Updated versions will be published on our website.